Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
  • provides FREE SHIPPING within Malaysia on orders over RM30 for WM and over RM80 for EM.
  • Shipping Charges for not entitled for FREE SHIPPING.
    RM7.00 – Within West Malaysia (WM)
    RM15.00 – To East Malaysia (EM)
Which payment methods are accepted in the Online Shop?
  • You may pay your order with eWallet Payment with Boost/Touch N Go/GrabPay, Credit/Debit Card, FPX online bank transfer (online banking) via secured and trusted payment gateway supported by SenangPay.
How long will delivery take?
  • For orders shipments within Malaysia (including Labuan, Sabah and Sarawak) we use Poslaju.
  • Orders placed will be processed within 1 business days. However due to the product availability, we will usually ship out to you within 2-5 working days if there’s a ready stock or up to 14-21 working days if it’s on pre-order or out of stock.
  • Please allow extra time for your order to be processed during public holidays and busy periods. The courier service may also require extra time to work on the processing / delivery during peak season or before major festivals.
How can I check my shipment status?

Your may track your shipment status at the “Track Your Parcel” page.

How secure is shopping in Is my data protected?

You may refer to our Privacy Policy page for more information.

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