Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Malaysia, ensuring that we provide the very highest levels of responsiveness to you at all times.
For shipping, orders will be delivered by local courier services. For international shipping outside Malaysia, kindly contact us at firstname.lastname@example.org.
For orders shipments within Malaysia (including Labuan, Sabah, and Sarawak) we used Poslaju.
- When will you ship my order?
- Orders placed will be processed within 1 business day. However, due to the product availability, we will usually ship out to you within 2-5 working days if there’s a ready stock or up to 14-21 working days if it’s on pre-order or out of stock.
- How can I check my shipment status?
- Your may track your shipment status at the “Track Your Parcel” page.
- Will my package be delivered to my house or to the post office for me to pick it up?
- Your orders will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/outskirt areas. Therefore, self-collection over the counter is advisable.
Please allow extra time for your order to be processed during public holidays and busy periods. The courier service may also require extra time to work on the processing / delivery during peak season or before major festivals.
If you have any questions about our privacy policies or any other matter, please feel free to contact us.